Our vision
To be the best worldwide provider of Trade Facilitation and Trade Security Services.
Our mission
To provide innovative solutions and tailor-made services that improve and secure the trade environment and deliver added value for our customers.
Our philosophy
We believe that only through professional excellence and uncompromising dedication to our clients’ requirements can we truly fulfill our vision and mission. Cotecna’s philosophy places professional ethics above commercial consideration. In order to put this into practice Cotecna observes the following conventions:
- We are politically neutral, and financially and commercially independent.
- We offer a prompt and personalised service that is self-financing, in terms of the effectiveness of the Inspection Service to the client, while sharing the ‘know-how’ to our clients’ benefit.
- We provide reliable and professional services by complying with internationally credible standards such as our ISO 9001 multi-site management system certification (Geneva Head Office QMS policy), our ISO/IEC 17020 inspections management system, our ISO/IEC 17021 certifications management system and our ISO/IEC 17025 laboratories management system.
- We are fully dedicated to the internationally accepted inspection code of practice and the WTO Agreement on Pre-shipment Inspection, which is scrupulously observed by our professional staff.
- We implement a strict Business Ethics & Compliance Code throughout our organisation.